About 1000FiX Services Limited

Founded in 2017, 1000FiX Services Limited is one of Bangladesh's leading IT service providers, operating as a distinguished service arm of Smart Technologies (BD) Ltd. We deliver comprehensive technology solutions, repair services, and after-sales support to individuals and organizations across the country.

Over the years, we have grown into a trusted partner for 300+ corporate clients, servicing more than 600,000 units annually through our network of 50+ service centers nationwide, powered by a team of 400+ experienced engineers and technicians.

As an authorized Service Delivery Partner for 45+ globally recognized brands, including HP, Dell, Lenovo, Samsung, Acer, Toshiba, Xiaomi, and many more, we ensure every repair is backed by genuine spare parts and certified expertise. Our ISO 9001:2015 certification and Dell Operational Excellence recognition reflect our unwavering commitment to quality.

We take pride in our 97% first-time fix rate, a 4.7/5.0 customer satisfaction rating, and an industry-leading repeat repair rate of just 3%, numbers that speak to the trust our customers place in us every day.

Our Mission is to provide reliable, efficient, and customer-focused IT service solutions that exceed expectations, making us Bangladesh's most trusted technology service partner.

Our Vision is to become the most technologically advanced service ecosystem in Bangladesh, setting the national benchmark for quality, reliability, and customer-centric excellence.

Whether you need laptop repairs, mobile servicing, home appliance maintenance, or enterprise IT support, 1000FiX is your complete Technology Lifecycle Partner, where reliability meets service excellence.